Premium On-Hold Messaging

Click below to hear an example of our work:




Messaging done right can make you money!

Garlic.com is proud to partner with WebTone. An industry leader in premium On Hold Services. WebTone is a highly skilled team of creative writers, directors, voice actors and editors, committed to raising the bar for quality in the On Hold Messaging Industry. Founded in the early '90's, WebTone began its design quest as a key recording and design studio in the Silicon Valley. WebTone quickly established a reputation for superior audio design in the Video Game industry, with clients including Sega, Disney, and Sony, while simultaneously developing its On-Hold services and clientele. In response to the growing demand for premium On Hold services, WebTone developed a commercial division to focus exclusively on our On Hold business. Our design background and 15 years of voice directing experience gives us a unique ability to interpret and convey the essence of a company, and to create audio soundscapes that engage their callers unlike any other service in the On Hold field.

The Process:

The Script
The script _is_ the foundation for successful On Hold messaging. A well written script, delivered in short precise statements, will capture your caller's attention. Not overwhelm them. Updated regularly, you insure that callers hear fresh information. Telephone messaging broadcasts to a "captive" audience. Use this time wisely. It can be one of the most cost effective, marketing tools your company has. You can provide us with your own script or, if you prefer, one of our professional copywriters will develop the script for you.

...Developing the Story.

The Voice
Once the script is complete, the actor is carefully directed through the recording process. Actor and director collaborate to ensure the essence of your company is captured in every recorded performance. You have to be proud of what is playing on your telephone.

...Shaping the Design.

The Music
Blending the voice and music together is where the magic happens. With hundreds of hours of handpicked music in our libraries, we're able capture the "feel" of your company image. Music design and timing is a big part of our commercial "on hold" design.

...Blending the Performance.

Approval/Installation

Once your custom program has been produced, we upload the MP3 file to our server. From there you can securely review your program for final approval. We provide you with the hardware you need-a small device that easily attaches to your phone system-and explain exactly how to use it.

You simply download the mp3 file to the hardware and the process is complete.

...Delivering the Product.

On-Going Updates
We will update your On-Hold message as often as you like, to reflect your company's latest news, special offers, seasonal promotions, changing business hours, or whatever information you need to communicate to your callers. On-going updates function like periodic newsletters, at a fraction of the cost to your company.

...Going the Distance.

You can start your Digital Crisp Premium On-Hold Messaging service today by contacting a Digital Crisp sales representative at 1-800-899-4125 or by Clicking Here.