Frequently Asked Questions

VOICEMAIL GREETINGS
Set busy and no answer greetings for callers sent to Voicemail.

INTERNET INSTRUCTIONS
1. Login to online account
2. Click Settings
3. Click the View / Edit option following Voicemail
4. Click Voicemail Greetings
5. Select System Greeting or Personal Greeting to assign Busy Greeting
(OPTIONAL) Click Choose File to upload custom greeting
Click Choose File in the popup window
Select appropriate file to be uploaded*
6. Select System Greeting or Personal Greeting to assign No Answer Greeting
(OPTIONAL) Click Choose File to upload custom greeting
Click Choose File in the popup window
Select appropriate file to be uploaded*
Upload up to three Alternate No Answer Greetings
(OPTIONAL) Enter Greeting Name
Click Choose File to upload custom greeting
Click Choose File in the popup window
Select appropriate file to be uploaded*
7. Select Number of rings before greeting
8. Click Save
NOTE: Custom greeting upload must be a wav file in CCITT u-Law, A-Law, 8kHz sampling
rate, or 8-bit Mono format and should not exceed 4.5 MB

TELEPHONE INSTRUCTIONS
1. Dial *98
2. Enter passcode and press #
Access Voicemail Options:
[2] To change mailbox busy greeting
[3] To change mailbox no answer greeting
[#] To repeat this menu


 Last updated Wed, Jan 20 2016 9:45am

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