Frequently Asked Questions

CALL TRANSFER
Transfer calls to another employee or another phone number.

INTERNET INSTRUCTIONS
1. Login to online account
2. Click Settings
3. Click the View / Edit option following Call Transfer
4. Click On to Enable / Click Off to Disable
(OPTIONAL) Click On to Enable / Click Off to Disable:
Diversion Inhibitor for Blind Transfers
Diversion inhibitor for Consultative Calls
Busy Camp On service and set number of seconds (30 to 600)
5. Click Save

TELEPHONE INSTRUCTIONS
1. Press Transfer
2. Enter the appropriate transfer number
3. Press Transfer again


 Last updated Wed, Jan 20 2016 10:45am

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